Consumers are interested in green practices – this isn’t exactly breaking news. Yet, the significance of that statement is still immense, sustainable hotel practices aren’t optional if you want success, …
Insights : Hospitality Industry
Why Hotel Standard Operating Procedures Are Crucial
Three words can make or a break a hotel – Standard Operating Procedures (SOPs). The bigger the organization, the more important SOPs become. Even individual boutique hotels are still “big enough” …
Standard Operating Procedures Can Make or Break Your Hotel
Hotel operations are varied, they can be complex, and how they’re done provides identity and reputation. Needless to say, it is crucial to the success of your hotel to implement …
Spring Cleaning Tips for Hotels
No detail is too small when it comes to the hospitality industry. This idea can be applied to every area of hospitality, but today we are specifically referring to cleaning. …
Hotel Retention Tips
First and foremost, the hospitality industry is a people business. All of the technology in the world cannot replace those crucial face to face interactions, which often literally make or …
Hospitality Recruiting Tips for 2016
Experience is a consumers bottom line. Did the housekeeping staff forget to make up the room? Not good, but if the situation is handled with care, humility, and generosity the …
Recruiting and Retaining the Best in Hospitality
It’s time to hit the ground running as you begin recruiting new team members, or strategize ways to retain current ones. The biggest asset your hotel could ever possibly have …
The Millennial Traveler is Coming
The millennial generation is shaping the hospitality industry. This is the generation born from the early 1980s through the early 2000s. By 2025, this generation will account for 75 percent …
Bold Initiatives Hotel Owners Should Consider in 2015
Owning, managing, and operating a hotel can be tough and complicated at times. It is imperative that a keen eye is kept on all the variables involved. The hospitality industry …
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