Common areas of your hotel should have easy and efficient access to power. Modern travelers rely on their devices to stay connected, and hotels should be able to accommodate those …
Insights : guest experience
Guest Experience Management Using SOP’s
As we head into the busy seasons of Spring and Summer, it’s more important than ever to have guest experience management in place using standard operating procedures. We’ve already detailed why …
Use WAKEUP CALL Software to Minimize Hotel Risk
This week we’d like to share some exciting behind-the-scenes news from HMG Hospitality. We recently implemented the risk management software WAKEUP CALL across our 12-hotel portfolio! If that doesn’t …
The Millennial Traveler is Coming
The millennial generation is shaping the hospitality industry. This is the generation born from the early 1980s through the early 2000s. By 2025, this generation will account for 75 percent …