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hotel guest feedback

No matter who you are, what you do, or where you live, it’s safe to say feedback is always essential.

If you’re a teacher, you need feedback regarding your methods, and whether or not they’re working.

If you’re a golfer, you need feedback to improve your game to win more often.

If you’re married, feedback is essential to keeping the marriage strong and successful.

For hoteliers, feedback is beyond important – it’s key. The purpose of the hotel is to provide a comfortable and enjoyable experience for the guest, which will then bring in revenue. If the guests are not having said comfortable and enjoyable experience, then the revenue will diminish.

Hotel guest feedback is the link between the experience and the resulting revenue. The great news is that there are ample ways to get feedback for your hotel, you just have to be willing to receive it! Here are a few of the simplest channels of feedback.

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