FORGOT YOUR DETAILS?

hotel standard operating procedures

Three words can make or a break a hotel – Standard Operating Procedures (SOPs). The bigger the organization, the more important SOPs become. Even individual boutique hotels are still “big enough” to require SOP’s to perform at optimal efficiency. Hotel chains and brands without SOP’s are unlikely to succeed.

The point here is short and sweet – have an SOP in your hotel for literally everything.  If this isn’t already the case, start implementing them now to ensure  your hotel is set-up for success.

Similar to how children need structure in their daily lives in order to mature into grounded, stable adults, hotels require structure in order to function at maximum efficiency. SOP’s affect not only the procedures, but also the team.

TOP