First and foremost, the hospitality industry is a people business. All of the technology in the world cannot replace those crucial face to face interactions, which often literally make or …
Insights : Hotel Recruitment
Hospitality Recruiting Tips for 2016
Experience is a consumers bottom line. Did the housekeeping staff forget to make up the room? Not good, but if the situation is handled with care, humility, and generosity the …
Recruiting and Retaining the Best in Hospitality
It’s time to hit the ground running as you begin recruiting new team members, or strategize ways to retain current ones. The biggest asset your hotel could ever possibly have …
Tackling Bias to Bring Top Candidates to Your Hotel
Welcome back to our blog series about workplace diversity! Our introductory post reviewed 3 big benefits of workplace diversity, with subsequent posts diving deeper into each. Past posts discussed how …
How Diversity Boosts Employee Engagement
Welcome back to our blog series about workplace diversity! We started out this series with a big-picture look at 3 main benefits that come with having a diverse workforce–that is, …